phone: 850-537-2818

Shipping & Returns

Shipping/Delivery Time & Pricing

Do we ship firearms?

As required by law, all firearms must be shipped to your local licensed FFL dealer or local Florida residents may complete their lawful transfer at our facility.  Please understand your local laws regarding firearms and magazine restrictions. ALTUS Shooting Solutions follows all Federal and State firearms regulations and we cannot ship firearms or magazines to areas where they are restricted or prohibited by law.  

If you need more information, please email us at info@altusshooting.com and we will be happy to assist you. 

Do we ship internationally?

We currently do not ship products outside of the United States.

 

Are there any restrictions when purchasing ammunition? 

By purchasing ammunition from us, you confirm that you are of appropriate age to purchase ammunition and there are no local, state, or federal laws prohibiting you from purchasing, receiving, or owning ammunition. All ammo sales are final.
 
All ammo shipments require an adult signature. If you live in CA or NY, your shipping address must be an FFL address and a copy of the FFL must be emailed to us. if it is not, your order is subject to cancellation. A FOID, FPID, or license must be emailed to info@altusshooting.com if you live in CT, DC, IL, MA, or NJ. 

* Any returned shipments of ammunition are subject to the 10% return fee, or any additional shipping and handling.  

Where else do we ship?

APO/FPO – We proudly offer Standard shipping to Military addresses! Please note that due to carrier size restrictions not all items are available for shipment. If an item you have selected is not eligible a message will be displayed during checkout.

US Territories – We currently offer shipping to Puerto Rico. For information on shipping to other US Territories, please email us at info@altusshooting.com

PO Boxes - At this time, we are unable to ship to PO Boxes.

How do we ship?

Parcel – Your shipment will arrive via UPS or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, a note will be left with directions on how to receive your order.

Pease understand you are responsible for any damage or lost package if you change the delivery address/pickup location with the shipping carrier of an item we have already shipped. There will be delays in the delivery and we are unable to guarantee your package delivery. It is best to put the correct address in at the time of placing the order to prevent your package being delayed or lost with the shipping carrier. 

 

As required by law, all firearms must be shipped to your local licensed FFL dealer or local Florida residents may complete their lawful transfer at our facility.  Please understand your local laws regarding firearms and magazine restrictions. ALTUS Shooting follows all Federal and State firearms regulations and cannot ship firearms or magazines to areas where they are restricted or prohibited by law.  

Thank you for considering ALTUS Shooting.

Sincerely,

ALTUS Shooting 

Return/Cancellation Policy

ALTUS Shooting Solutions takes great pride in the quality and craftsmanship of the products we sell. Upon receipt of your shipment, please inspect your merchandise and notify us of any damage; we will arrange for a prompt replacement. You may return your merchandise for a full refund (minus shipping costs and a 10% restocking/transaction fee) within 30 days as long as the merchandise is in new and unused condition and in it’s original packaging. An original receipt or gift receipt is required for all returns and exchanges. Returns with a gift receipt will be refunded in the form of a Merchandise Credit for the amount indicated on the gift receipt. Returns with original receipt will be refunded in the original form of payment, cash and check refunds over $100 will be issued as a company check and may take 14 business days from time of request. Order cancellations prior to order shipping will be refunded in full (minus 3% CC processing fee) via company check.

We cannot accept returns on Training Course Registration Fees, Competition Registration Fees, Membership Fees, Gift Cards, Special-order Items, items shipped direct from the vendor, or used items. In addition, Firearms, Optics, and Class III items are all non-refundable.

For assistance, please contact us at info@altusshooting.com or 850.537.2818

Please note that we have two addresses:

1) The ALTUS Shooting Center is located at (Do not ship to this address!):

8300 Mashourns Forks Road
Baker, FL 32531

2) All shipments (including returns) should be sent to our warehouse and distribution center located at:

5790 Highway 4
Baker, FL 32531